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POSITION: Patient Services Coordinator (Peoria site)

REQUIREMENTS:

Two Years Front Medical Reception Experience
Medical Assistant Degree
High School Diploma (minimum requirement)
Computer Database and Word Processing Skills
Telephone Skills

CATEGORY: Full-Time Employment - Hourly
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Responsibilities:

• Report to the Marketing Director
• Maintain understanding of applicable portions of enrolling study protocols, including inclusion/exclusion criteria
• Represent Pivotal with a calm, friendly, & professional telephone personality
• Effectively operate the telephone system / switchboard
• Answer incoming telephone calls on the ad line live during business hours
• Prescreen potential patients & obtain required database medical information
• Place telephone calls daily as follow-up to messages left on the ad line voice mail
• Schedule patient screening visits for coordinators and psychometrists
• Enter patient & potential patient information into the computer database system daily
• Maintain patient database system & call potential patients at appropriate intervals
• Relieve receptionist for breaks, lunches, vacations & meetings as designated by manager
• Orient other personnel as needed
• Treat patients & colleagues with respect & dignity
• Work as a team player at all times
• Demonstrate mature judgment, professional conduct & exhibit absolute frankness & honesty at all times
• Perform any other duties as needed

Please send us your resume as directed below. Thank you very much for your interest in Pivotal Research.

If interested, complete our online form or print the application and mail it to us at:

Pivotal Research Centers
13128 N. 94th Drive, Suite 200
Peoria, AZ 85381
Phone: 623-815-9714
Fax: 623-583-0299